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Job Opening: IT System Administrator

Members Exchange is looking for a qualified candidate to join our team as an IT System Administrator. Please review the job duties and specifications below and if interested fill out the form and submit a resume at the bottom of this page.

Job Title: IT System Administrator
Date: 2/19/2025

Purpose:

System Administrators identify any problems in the system, anticipate potential issues, and repair systems and software when necessary. Assists with network configurations, programming, and scripting. To provide hardware, software, network, and data communication support needed to maintain the efficiency of the computer systems installed.

Your responsibilities will include:

• Assists with the configuration and maintenance of network devices.
• Assists with Firewall configuration and maintenance.
• Responsible for configuration and maintenance of all servers and workstations.
• Responsible for maintaining Automated Software Systems: Patch Management, FTP, and other systems.
• Responsible for all programming requests.
• Diagnose and resolve network/PC related issues.
• Research and provide timely follow-up on IT ticketing system.
• Generate system reports.
• Generate and transmit electronic files.
• Monitor scheduled system processes.
• Maintain network up time.
• Assist with help desk calls.
• Assist with Core interfaces.
• Assist in maintaining, testing, and executing Disaster Recovery Policies and Procedures.
• Support the intranet and web-based applications.
• Assists with researching future products and vendors.
• Assists with the creation of Technical Documentation.
• Assists with processing daily ACH and Share Processing.
• Attend and participate in meetings, conference calls, classes, and seminars as required.
• Promote a positive image of the credit union when working with vendors and internal/external members.

NOTE:   The list of duties and responsibilities is not exhaustive. It may be supplemented as necessary from time to time.

Job Specifications:

• High school graduate.
• Associate degree in business, information technology, or related field or an equivalent combination of education, training, and experience.
• Three to five years of similar or related experience.
• Basic knowledge of programming languages.
• Able to communicate complex information clearly to both technical and non-technical audiences.
• Attentive to detail and consistent on-time delivery.
• Strong problem-solving skills.
• Able to coordinate well with other departments and personnel.
• Excellent listening skills.
• Have the ability to prioritize tasks and complete projects promptly.
• Excellent organizational abilities.
• System Admin/Help Desk support is preferred but not a requirement.

Disclaimer:

The above information on this description indicates the general nature and level of work performed by employees within this classification.  It is not the intention to contain or interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.