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Contact

Contact Members Exchange Credit Union

Whether you call or message us, we’ll always provide friendly, helpful service. We look forward to serving you!

Call for Assistance

Call Member Services for assistance during business hours at 601-922-3350 or toll-free at 1-800-748-9459.

Send Us a Message

Questions or comments? Send us a message through the form below, and we’ll get back to you within two business days.

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Declined Transactions

800-547-1960

Activate Your New Card & Select Your PIN

800-290-7893 (US)
206-624-7998 (Outside US)

Report Lost or Stolen Credit, Debit, or ATM Cards

888-297-3416 (US)
206-389-5200 (Outside US)

Change of Address

There are three ways to change your address:

  1. Online Banking
    Change your mailing address through Online Banking. After you log in, change your address under the services tab.
  2. In Person
    Stop by any branch, and we can update your address immediately.
  3. Email or Fax
    Download and complete our change of address form. Your signature MUST be notarized. Return the completed, signed, notarized form to mobile@memexcu.com or fax it to: 601-923-2511.

Closing Your Account

Did you know you can keep your account open even if you change jobs or move? That’s right!  Once you’re a member, you can always be a member.  However, if you would like to close your account, you may do so using one of the following methods:

1. In person at one of our branches;

2. Email –  Send us your request to mobile@memexcu.com.

Closing Your Digital Account

If you would like to request the deletion of your Digital Banking Data, please see complete one of the options above.

Fax Numbers

Mailing Address

P.O. Box 31049
Jackson MS 39286-1049

Routing Number

265377484